Privacy Policy

Effective date: August 25, 2026

Leading Potential Inc. | Health & Wellness, also doing business as LP Well ("Leading Potential," "LP Well," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.lpwell.com (the "Website"), contact us, subscribe to communications, purchase or enroll in future educational programs, or otherwise interact with us online.

This policy applies to Website visitors, prospective clients, customers, and participants in our digital educational programs. It does not replace our separate Notice of Privacy Practices, informed-consent materials, client-service agreement, or other clinical documents that apply to individuals receiving healthcare or nutrition services through our HIPAA-compliant client systems.

1. Information We Collect

We may collect the following categories of information.

Information you provide directly

Depending on how you interact with us, you may provide:

  • Name, email address, telephone number, and other contact information.

  • Information you submit through our contact form or subscribe form.

  • Information you include in communications with us.

  • Information related to program enrollment, purchases, or customer-support requests.

  • Information you provide in surveys, feedback, or other voluntary submissions.

Please do not submit sensitive health information through the general Website contact form, newsletter sign-up form, ordinary email, or social-media messaging. This includes health history, symptoms, diagnoses, laboratory results, medication lists, insurance information, or other individually identifiable health information. If you become a client, we will provide instructions for using an appropriate secure method or client portal for clinical information.

Payment information

If we offer paid appointments, programs, courses, or products, payments may be processed by Stripe. We do not store full payment-card numbers on our Website. Stripe processes payment information under its own privacy policy and security practices.

Automatically collected information

When you use the Website, Squarespace and our service providers may automatically collect limited technical information, such as:

  • Internet protocol (IP) address.

  • Browser type, device type, operating system, and device identifiers.

  • Pages visited, links selected, referring pages, dates and times of access, and similar usage information.

  • Cookie, log-file, or similar technology data.

We may use Google Analytics or comparable analytics tools in the future to understand how visitors use the Website and improve its functionality and content.

Information from service providers

We may receive limited information from service providers that support our operations, such as payment confirmations from Stripe, enrollment information from Thinkific or another course platform, communications data from an email provider, or appointment and portal information from Jane or Practice Better.

2. How We Use Information

We may use personal information to:

  • Respond to inquiries and provide requested information.

  • Communicate with you about our services, programs, events, or educational content.

  • Send newsletters or marketing communications when you opt in; you may unsubscribe at any time using the link in an email or by contacting us.

  • Process payments, purchases, registrations, refunds, and related customer service.

  • Provide, administer, and improve digital educational programs and Website features.

  • Protect the security, integrity, and proper operation of our Website, systems, and services.

  • Comply with applicable laws, regulations, professional obligations, and enforceable legal requests.

  • Establish, exercise, or defend legal claims, and enforce our agreements and policies.

We do not use Website form submissions or marketing-system information to provide emergency services. If you believe you are experiencing a medical emergency, call 911 or seek emergency medical care.

3. How We Share Information

We do not sell or share personal information for cross-context behavioral advertising.

We may disclose information to trusted service providers only as needed to operate our Website and business, including:

  • Squarespace, which hosts and supports the Website.

  • Stripe, which processes payments.

  • Jane or Practice Better, if used, for scheduling, client-portal, secure communications, forms, and practice-management functions.

  • Zoom, if used for video meetings, workshops, or educational sessions.

  • Thinkific, if used, to host and administer digital courses or educational programs.

  • Google Analytics, if enabled, to understand Website usage.

  • Email, technology, accounting, legal, and professional service providers that assist our business.

We may also disclose information when required or permitted by law; to protect rights, safety, and property; in connection with a business transaction such as a reorganization or sale; or with your consent.

Service providers may process information under their own terms and privacy policies. Where applicable to protected health information, we use appropriate HIPAA-compliant systems and Business Associate Agreements as required by law.

4. Cookies and Analytics

Cookies are small data files placed on your device that help websites function and help website operators understand website activity. Our Website may use cookies or similar technologies through Squarespace and, if enabled, Google Analytics.

You may be able to control cookies through your browser settings. Disabling cookies may affect certain Website features.

We do not currently respond to browser "Do Not Track" signals because there is no consistent industry standard for interpreting them. If our practices change, we will update this policy.

5. Marketing Communications

If you subscribe to our newsletter or otherwise opt in to marketing communications, we may send educational content, practice news, program announcements, and offers. You can opt out at any time by selecting the unsubscribe link in a marketing email or contacting us at hello@lpwell.com.

Opting out of marketing messages does not prevent us from sending transactional or service-related communications, such as responses to an inquiry, payment confirmations, or program-access information.

6. Clinical and Health Information

Leading Potential provides health and wellness education and may offer nutrition-related services. Information processed through this public Website is not intended to be a substitute for secure clinical communication.

If you receive services through a HIPAA-compliant client system, our handling of your protected health information is governed by our separate Notice of Privacy Practices and applicable law. Please use the secure method or portal we identify for clinical forms, health history, records, laboratory information, secure messages, and other sensitive information.

Digital courses and general educational programs are not a substitute for individualized medical diagnosis, treatment, or emergency care. Do not use a course platform, Website form, or email to submit urgent health concerns.

7. Data Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to provide services, comply with legal and professional obligations, resolve disputes, and enforce agreements.

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of internet transmission, electronic storage, or security system is completely secure. We cannot guarantee absolute security.

8. Your Choices and Privacy Requests

You may request to access, correct, or delete personal information that we maintain about you, subject to applicable law and legitimate record-retention obligations. You may also ask questions about our privacy practices by contacting us at hello@lpwell.com.

To help protect your privacy, we may ask you to verify your identity before responding to a request. We will not discriminate against you for exercising applicable privacy rights.

California residents may have additional rights under California privacy law. Leading Potential does not sell or share personal information as those terms are defined by applicable California privacy law. If you believe you have a California privacy request, please email hello@lpwell.com with the subject line "California Privacy Request."

9. Third-Party Links and Services

The Website may link to third-party websites, platforms, or resources. We are not responsible for the privacy practices, content, or security of third parties. Review their privacy policies before providing information to them.

10. Children’s Privacy

Our Website, services, and programs are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Website. If you believe a child has provided personal information to us through the Website, please contact us so we can take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the effective date above. Your continued use of the Website after an update is posted means you acknowledge the revised policy to the extent permitted by law.

12. Contact Us

For privacy questions or requests, contact:

Leading Potential Inc. | Health & Wellness (LP Well)
Tiburon, California
Email: hello@lpwell.com
Website: www.lpwell.com